Healthcare
VeriLens empowers healthcare providers, pharmaceutical companies, and public health bodies with actionable media insights. Monitor discussions around treatments, patient experiences, and public health narratives. Detect misinformation, manage brand reputation, and track sentiment during health crises with precision and speed.
How the Solution Solves It
Captures real-time posts and reviews about hospitals, emergency rooms, doctors, call centers, and hotline—allowing quicker response to service issues.
Aggregates patient sentiment across public hospitals, primary care centers, private clinics, and labs, with geo-level reporting by region or city.
Detects potential health incidents (e.g., poor hygiene, long waiting times, drug availability) even if not formally reported by patients.
Centralizes patient reviews and complaints from Google Maps, X, Instagram, TikTok, and news forums, making it easier for MoH to act.
Monitors spikes in mentions of symptoms (e.g., fever, cough, nausea) to flag possible localized outbreaks before official data is available.
Tracks awareness and sentiment around national initiatives (e.g., vaccination drives, breast cancer screening, flu campaigns) across social media.
Detects and flags viral fake news or harmful health claims (e.g., anti-vaccine, miracle cures) to enable fast, official counter-messaging.
Provides AI-driven sentiment scores on healthcare facilities and services, helping evaluate service quality continuously rather than through annual surveys.
Enables each region or governorate to access local feedback dashboards and address issues in real time.
Analyzes posts for depression, anxiety, suicide mentions, and public stress during crises or disasters to support early mental health interventions.
VERILENSInsights
In healthcare, misinformation can cost lives.
Whether managing public health campaigns, responding to medical crises, or protecting institutional trust, healthcare providers must operate in a fast-moving and emotionally charged media environment. With lives and reputations at stake, real-time media intelligence helps hospitals, ministries, and health brands respond swiftly, accurately, and compassionately.
81% of healthcare professionals say misinformation during health crises severely impacted patient behavior.
66% of global health campaigns faced online misinformation that reduced public compliance.
70% of patients say their trust in a healthcare provider is shaped by what they see in the media.
